This Privacy Statement (“Statement”) explains how and why Marie Costello & Co processes personal information (known as “Personal Data” under applicable data protection law) that we collect from or that is provided to us by clients and/or those with whom we deal on behalf of clients, as part of our business operations, including via our website, https://costelloaccountants.ie (the “Website”).
Who are ‘we’?
Our principles of data protection
When we say ‘personal data’ we mean identifiable information about you, like your name, email, address, telephone number, bank account details, payment information, support queries, community comments and so on. If you can’t be identified (for example, when personal data has been aggregated and anonymised) then this notice doesn’t apply. Our approach to data protection is built around four key principles.
Transparency: We take a human approach to how we process personal data by being open, honest and transparent.
Enablement: We enable connections and efficient use of personal data to empower productivity and growth.
Security: We champion industry-leading approaches to securing the personal data entrusted to us.
Stewardship: We accept the responsibility that comes with processing personal data.
How we collect your data
When you visit our websites or use our services, we collect personal data. The ways we collect it can be broadly categorised into the following:
Information you provide to us directly: When you visit or use some parts of our websites and/or services we might ask you to provide personal data to us. For example, we ask for your contact information when you sign up for a free trial, respond to a job application or an email offer, participate in community forums, subscribe to our newsletter, take part in training and events, contact us with questions or request support. If you don’t want to provide us with personal data, you don’t have to, but it might mean you can’t use some parts of our websites or services.
Information we collect automatically: We collect some information about you automatically when you visit our websites or use our services, like your IP address and device type. We also collect information when you navigate through our websites and services, including what pages you looked at and what links you clicked on. This information is useful for us as it helps us get a better understanding of how you’re using our websites and services so that we can continue to provide the best experience possible (e.g., by personalising the content you see).
Information we get from third parties: The majority of information we collect, we collect directly from you. Sometimes we might collect personal data about you from other sources, such as publicly available materials or trusted third parties like the Revenue or the Companies Registration Office. We use this information to supplement the personal data we already hold about you, in order to better inform, personalise and improve our services, and to validate the personal data you provide. Where we collect personal data, we’ll only process it:
- to perform a contract with you, or
- where we have legitimate interests to process the personal data and they’re not overridden by your rights, or
- in accordance with a legal obligation, or
- where we have your consent.
If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.
How we use your data
We process your Personal Data where it is necessary to enter into and perform our agreement with you, and in particular:
- to incept you as a client of Marie Costello & Co
- to provide services or matters that have been requested;
- managing and administering your or your organisation’s business relationship with us, including processing payments, accounting, auditing, billing, surveying and support services; and
- for purposes related and/or ancillary to any of the above or any other purpose for which your Personal Data was provided to us.
It is necessary to provide us with your Personal Data on this basis as it is necessary to provide our services to you. The consequence of not doing so is that we will not be able to perform the services for which you or your organisation engage us. We also process your Personal Data in order to comply with legal obligations to which we are subject.